Commuter Benefits

Available to Robert Half and Protiviti employees and Full-Time Contract Talent (excluding temporary employees in Hawaii) — refer to your benefits guide for the plans available to you.

You can set aside pre-tax money through payroll contributions for commuting costs, such as public transportation, vanpools and parking. This program is administered by TRI-AD. For more information about commuter benefits, go to the Mercer Marketplace 365. Commuter benefits are effective as of your hire date. You can start, stop, or reduce your contributions at any time during the year. Any changes you make will be effective within one to two pay periods.

Note: If you’re also enrolled in an HSA or FSA, the debit card you receive is the same one that you’ll use for your commuter benefit transactions.

Who can participate

All regular full- and part-time employees (excluding those living in Hawaii). Commuter benefits are effective as of your hire date.

How much you can contribute pre-tax

How much you can contribute pre-tax

  • For parking, up to $270 a month
  • For mass transit (bus, vanpool, subway, train), up $270* a month

These amounts are subject to change each year.

* If you live in MA, state law limits the pre-tax amount to $145/month for transit and $270/month for parking. You may contribute up to IRS monthly maximums, but any amount over the state’s pre-tax limit is deducted after-tax.

Accessing your account

You’ll receive a commuter benefits debit card to pay for eligible parking and transportation expenses. When you use your card, the amount is deducted automatically from your account, provided you have available funds.

Claims for reimbursement must be submitted within 180 days from the date of service. Commuter funds can’t be refunded or transferred between transit and parking accounts.

Funds rollover

If you don’t use all the funds in your commuter account each month, unused funds will carry forward and can be used for future valid commuter expenses, as long as you remain an active employee. However, you only have 180 days from the date the claim was incurred to submit for reimbursement.

Claims that Exceed Monthly Maximums

Monthly claims cannot exceed the IRS monthly maximum. If you try to use your debit card to pay for an expense that exceeds the monthly maximum, the expense will be denied. If you manually submit a commuter claim for an amount that exceeds the monthly allowed maximum, the claim will be paid up to the monthly maximum amount and any amount above the maximum will be denied, and you will need to re-file for the denied amount.

Enrolling as a New Hire

If you enroll as a new hire, your coverage is effective as of your date of hire. Funds aren’t available until after deductions are taken, so you may need to pay out of pocket and file a claim for reimbursement until funds are available. (Or you can wait and submit claims back to your date of hire once funds become available.)

If You Stop Participation

If you enroll in commuter benefits for 2020, but don’t re-enroll for 2021, you can continue to submit claims and access your account balance as long as the expenses were incurred within 180 days of your claim.

Claims at Termination

If your employment ends, or if you terminate the plan as part of a qualified life event change, your commuter benefits coverage ends on the termination date. You have 90 days from the termination date to submit claims for expenses incurred no more than 180 days before termination. Claims will not be approved for services incurred after your termination date, nor if the claim is older than 180 days.

You forfeit any funds remaining in your account after all qualified claims have been paid.